Service and Repair

Service and maintenance

A1S Group offers affordable service and maintenance agreements for all your access products.

To help minimise the risk of breakdowns and ensure safe reliability, maintenance is essential. As well as maintaining your doors you will be fulfilling your Health & Safety obligations to staff and visitors as stated in the workplace regulations 1992:

WORKPLACE (HEALTH SAFETY AND WELFARE) REGULATIONS 1992 regulation no. 5 (Applies to all doors).

5. “The workplace and the equipment, devices and systems to which this regulation applies shall be maintained (including cleaned as appropriate) in an efficient state, in efficient working order and in good repair”.

With regular maintenance you can help ensure that the essential parts of your doors, such as safety devices and fire door controls, remain in working order and help prolong the life of your doors. Routine maintenance also helps in identifying parts that are worn or damaged, which may later cause the door to fail.

We recommend all doors, fire shutters, barriers etc. are serviced at a minimum of 6 monthly intervals, and high usage products should have more frequent services.

EMERGENCY call out service

A1S Group engineers are available to respond 24-hours a day, 7 days a week. With our same-day call-out service, for any emergency breakdowns which may occur.

A1S Group is a registered member of the Door & Hardware Federation Quality Mark for repair and maintenance of roller shutters and other access products. This means that A1S Group has successfully demonstrated our ability to provide high quality repair and maintenance of industrial and commercial doors following rigorous checks carried out by the DHF.

A1S Group service and repair ANY make of the following:

  • Roller shutters

  • Fire shutters

  • Fire/smoke curtains

  • Sectional overhead doors

  • Folding shutters

  • Steel hinged doors

  • Barriers

  • Gates

  • Dock levellers

  • Loading bay systems

We also repair/replace other items such as door closers, electronic locks and aluminium entrance doors.

If you would like a FREE no obligation survey for servicing or repairs of your access products. Please call one of our representatives who will be happy to help with your request.


Normal office opening hours 08:00 to 18:00
Telephone: 01204 38 38 39

Out of hours emergency calls 18:00 to 08:00
Telephone: 07799 885357


Our engineers hold up to date CSCS qualifications.

A1S Group service and support van